Terms & Conditions
Foreigners Rules & Conditions:
* Foreigners ticket includes two meals (dinner & breakfast).
*Not allowed for Foreigners to pay in Egyptian Pounds , the reservation will be cancelled and cancellation policy will be applied.
* Nationality should be chosen clearly and correctly as they not allowed for foreigners to choose Egyptian as a nationality
*According to some operations system Watania can change the trains or cabins numbers after the reservation process is done.
*Any changes of the train numbers after the reservation process is done, the passengers will be informed prior to the departure date.
*You have to be at the train station 30 minutes before the departure time.
* Personal reservation details should be very accurate according to the ID Number , gender, children age, nationalities and any difference will be found could be a reason to cancel the reservation.
* In case of no show, the tickets are not refundable.
* The Reservation mail will send within 5 minutes .
Egyptian Rules and Conditions:
* For Egyptian couples when reserve one double cabin, they are kindly requested to show the marriage contract.
* Egyptians ticket includes (1 dinner meal).
* Not allowed for Egyptians to book one bed only in the foriegn cabin, You can Take single cabin .
According to some operations system Watania can change the trains or cabins numbers after the reservation process is done.
*Any changes of the train numbers after the reservation process is done, the passengers will be informed prior to the departure date.
* Personal reservation details should be very accurate according to the ID Number , gender, children age, nationalities and any difference will be found could be a reason to cancel the reservation.
* Amendment fees of the reserved tickets costs 10% from the total price of the tickets.
* In case of no show, the tickets are not refundable.
Cancellation Policy:
*In case of cancellation fees 48 hours or more prior the departure time is 20% of the total price of tickets.
*In case of cancellation fees 24 hours prior to the departure date is 25% of the total price of tickets.
*Tickets are not refundable or amended at same day of travel
* Tickets are not Refundable if request is less than 24 hours prior to train departure time ( 100% not refunable)
* The Service is delivered to the customer once receiving the tickets
*Any amendments made on the ticket without reporting to the booking office, will make the ticket subject to cancellation
The customer has the right to refund his tickets accoding to the cancellation policy( please read above)
*For any amendment or cancellation requests, you are kindly requested to contact us on: